Quality-in-the-Cloud
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 Improvement
Processes
Document
Management
Business
Process Management
Reporting
Connectors
Automation |
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Quality-in-the-cloud is a unique solution providing
you with a simple framework to manage your quality
improvement processes like objectives, issues, audits,
training and their related actions and activities.
This Quality Relationship Management application is a
customer centric solution where you can track all
interactions with your customers (internal or external).
Features below depend on the selected product edition
and add-ons.
>>
Quality-in-the-cloud Video
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IMPROVEMENT PROCESSES |
DOCUMENT MANAGEMENT |
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Track objectives and
related KPIs |
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Track
KPIs values and related
corrective or preventive
actions |
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Track
issues (deviations,
non-conformances) and
related actions |
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Track
audits and related
actions |
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Track
employee training and
related actions |
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Track
quality reviews and
related actions |
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Mass
import your existing
documents |
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Display
documents in many
virtual folders (per
service, process…) |
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Manage
versions and
check-in/out |
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Native
integration with MS
Office |
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Be alerted when a
document is modified |
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Create advanced document
approval workflows |
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BUSINESS PROCESS MANAGEMENT |
REPORTING |
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Automate
business processes with advanced
workflow rules |
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Automatically
manage item-level and
field-level permissions |
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Generate simple
workflow forms with instructions
for end-users |
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Display
graphical flowchart view of your
process with consumed/allocated
time |
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Connect with
SQL or Oracle databases |
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Get automatic
alerts |
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Export to
spreadsheet |
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Display
graphical charts and dashboard |
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Build powerful
queries |
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Generate
advanced reports |
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Display KPIs in
scorecards |
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Drill down to
display related corrective or
preventive actions |
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CONNECTORS |
AUTOMATION |
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Connect with
Outlook |
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Connect with
your web site |
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Connect with
your self-service portal |
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Connect with
external data |
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Connect with a
telephony system |
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Get automatic
alerts |
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Assign
automatic tasks |
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Get automatic
reminders |
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Create advanced
data or document workflows for
end users |
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GENERIC FEATURES (FOR EACH xRM APPLICATION) |
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Display all
relevant information in one
single page |
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Search for list
items with free text |
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Get
pre-populated data in forms |
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Help users
entering consistent data with
intelligent forms |
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Track
organizations and contacts |
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Track calls,
events, tasks, emails
(activities) |
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Send emails
using email templates |
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Copy instantly
Outlook emails, tasks, events |
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Generate mail
merged documents |
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Automatically
manage item-level permissions |
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Build advanced
cross-list queries and generate
reports |
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Display
graphical charts or dashboard |
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Display KPIs in
scorecards |
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Copy data from
a web form |
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Access xRM
applications with a mobile
device |
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Connect your
xRM application with a
self-service portal |
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Aggregate or
replicate data in many xRM
applications |
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Connect xRM
applications with external
databases |
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Create advanced
data or document workflows for
end users |
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Integrate
natively with Microsoft Office
and technologies |
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Add third party
web parts or your own features |
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Collaborate
with SharePoint native features
(alerts, automation, surveys,
wikis…) |
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Customize your
xRM application in hours, with
no development |
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Mass import
your existing data and mass
clean data |
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Benefits
- Easy to use > high user adoption
- Affordable > very high ROI
- Contains all SharePoint native features
- 100% customizable in hours with no
development and by functional people
- Will constantly evolve with your business
needs
- 100% open solution > add your own web parts
or developments
- Based on our xRM Platform > manage any kind
of processes and relationships > extend to other
xRM Applications
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Related Sites:
BPA Solutions
¦ BPA CRM SharePoint ¦
BPA Quality SharePoint ¦
BPA Workflow SharePoint
